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COVID-19 Official Guidance
In terms of advice and guidance regarding COVID-19, it is important to ensure that you access the correct and current information through official channels. Below are selected links to help find the information relevant to you:
Government on-line safety advice and useful links: www.gov.uk/guidance/covid-19-staying-safe-online
Support networks and useful resources
NHS: Call 111 can help if you have an urgent medical problem and not sure what to do. Available 24 hours a day, 7 days of a week.
CAMHS: 01865 903 777 or https://www.oxfordhealth.nhs.uk/camhs/wiltshire/ specialist NHS service providing assessment and support for children and young people up to 18 who are experiencing poor mental health.
Childline: 08001111 or childline.org.uk
NSPCC:0808 8005000 or www.nspcc.org.uk
SPLITZ: 01225 777 724 (Reception/Admin) www.splitz.org Splitz is a Support Service and registered charity that delivers support services to adults and young people experiencing the trauma of domestic abuse and sexual violence across south-west England.
Wiltshire Parent Carer Council: www.wiltshireparentcarercouncil.co.uk local services for children and young people with special educational needs and/or disabilities
KOOTH: www.kooth.com/ A digital mental health support service. It gives children and young people easy access to an online community of peers and a team of experienced counsellors. Access is free of the typical barriers to support: no waiting lists, no thresholds, no cost and complete anonymity.
Young Minds: www.youngminds.org.uk
Guidance and resources to help you keep children safe online
Fantastic free information book from @NosyCrow explaining the coronavirus to children, illustrated by Gruffalo illustrator Axel Scheffler:
Follow this link for information for families about the new co-parent hub: CAFCASS – Note for Stakeholders on Co-Parent Hub
ThinkNinja – Empowering children and young people to build resilience, manage their emotional health and to fulfill their potential.
Before coronavirus, ThinkNinja was a commissioned service only, made available in parts of the country through the NHS, schools, local authorities as well as charities working with young people. During COVID-19 it is free for all and provides a range of content
The NHS have launched a help line to support parents, carers and young people The helpline can be contacted 9am – 5pm (weekdays) on 01865 903777 and 5pm – 9am (weekdays and weekends) on 01865 901000.
‘When children and young people need non-emergency mental health care, support or advice they should call the 24/7 Children’s Mental Health Helpline.
Our clinicians will be able to provide the help and support to direct people to the most appropriate service.
We will also be able to signpost children and young people’s to resources they can access by themselves to maintain good mental well-being, as well as working closely with local voluntary sector organisations.
Wiltshire Wellbeing Hub
If you are self-isolating due to coronavirus (COVID-19) and you need help and do not have any family, friends or neighbours who can support you please let us know.
We are here to help you with:
If you are self-isolating due to coronavirus (COVID-19), we’re here to help with:
Food parcels being delivered by Wiltshire Council through the hub are emergency parcels to last people for three days while more sustainable solutions are found, such as a delivery by the voluntary sector. The council is charging for these parcels where appropriate. Please be assured that we will still be providing food parcels without charge for those that can show they are unable to afford them.
The charges are £20 to cover at least three days worth of food for one person, either meat or vegetarian, and up to £25 if the household has specialist dietary requirements such as gluten-free.
All funds received for payment of these food parcels cover the cost of the food only, and no profit is being made from the charging for food parcels.
Download our posters and colouring sheets
Please put these up in your windows to promote the Wiltshire Well-being hub:
Use these on your door to let others know if you are self-isolating and not answering the door:
Wiltshire School Nursing Service
Message from Wiltshire School Nursing Service…
We are aware that it is a very anxious time as a school nursing service we would like to let you know we are here to support you…
For secondary school age young people:
For parents of any school age child:
We have duty school nurses available at the end of the phone Monday to Friday 9-5 pm, should you require any support with your school age child. This is available permanently for all parents to access for advice and support. If you would like support please call one of our nurses through our Single Point of access on 0300 247 0090
Recent letters home will be published as a PDF download in this area of the web site.
If you would like to complete the application on line, please open the document in "Word" format This will take several minutes.